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BNP Paribas Cardif porte ses investissements à impact positif à 11,5 milliards d’euros d’ici fin 2024

06 July 2020




·       BNP Paribas Cardif will invest an additional five billion euros in activities with a positive environmental and social impact, bringing its total commitment to 11.5 billion euros by the end of 2024

·       The insurer is also accelerating application of its socially responsible investment policy for all its assets under management



At year-end 2019, in France, BNP Paribas Cardif’s 6.5 billion euro portfolio of positive impact investments included 3.7 billion euros in green investments, exceeding the target of 3.5 billion euros it had set for 2020. As a long-term investor, BNP Paribas Cardif is now strengthening its responsible investment policy and its commitments to financing the energy transition.


BNP Paribas Cardif, which in particular manages savings for clients of BNP Paribas retail networks and independent investment advisors, aims to expand its approach focused on generating both investment performance and positive impact on society and the environment.

Positive Impact Investments: an additional 5 billion euros by end 2024

BNP Paribas Cardif has announced a commitment to increasing its positive impact investments by one billion euros a year between now and the end of 2024 through:


·       Green bonds that finance projects with environmental objectives: mitigation of climate change, adaptation to climate change, preservation of natural resources, preservation of biodiversity and pollution prevention and control;

·       SDG Bonds[i], which finance projects that contribute to the UN Sustainable Development Goals;

·       Environmental theme funds to finance the energy transition, energy efficiency, sustainable food and agriculture, waste management, etc.;

·       Employment theme funds: workplace well-being, job creation, inclusion, etc.;

·       Social theme funds: education, sustainable mobility solutions, customer satisfaction, social and solidarity economy, etc.;

·       Real estate assets that have obtained environmental performance certification or conformity with recognized standards, and/or which have a positive impact on employment or society in general.


In France, within the BNP Paribas Cardif general fund, these investments totalled 6.5 billion euros at 31 December 2019, an increase of 31% compared with the previous year[ii].

With its new target, the insurer will reach 11.5 billion euros in positive impact investments by the end of 2024, an increase of nearly 77% in five years.


Responsible investment policy

In France, BNP Paribas Cardif manages savings for its policyholders via a general fund that totalled 123 billion euros in assets under management at 31 December 2019. All the directly held assets in this general fund have been evaluated against environmental, social and governance (ESG) criteria.

BNP Paribas Cardif also proposes unit-linked investment vehicles for its policyholders, representing approximately 40 billion euros in France. At year-end 2019, BNP Paribas Cardif had 6.7 billion euros invested in unit-linked vehicles qualified as Socially Responsible Investments, including 4.3 billion euros in investments certified SRI by independent organizations[iii].



Definitive calendar for divesting investments in coal


Since 2018, BNP Paribas Cardif has ceased all financing for power generation businesses whose coal-fired power accounts for over 30% of their total installed power generation capacity, as well as mining businesses that derive more than 10% of their revenues from coal-fired power generation.


Aligned with the accelerated timeframe announced by the BNP Paribas group, BNP Paribas Cardif will complete its exit from financing for all mining, exploration and electricity generation businesses involved in the thermal coal sector no later than 2030 in OECD countries and by 2040 worldwide.










·       Responsible investing is a broad term that encompasses investments that are screened against Environmental, Social and Corporate Governance (ESG) criteria, socially responsible investments (SRI), as well as impact investments.

·       Socially responsible investing (SRI) applies specific ESG criteria, including thematic approaches or exclusions. Certain SRI funds receive certification.

·       Impact investing has a narrower scope since it must be possible to show that the project financed has been selected for its potential for having a positive and measurable social and environmental impact.



Read more about BNP Paribas Cardif’s CSR strategy and information on reporting under article 173 of the French Energy Transition for Green Growth Law on

>> Download the press release


[i] Bonds linked to indicators that contribute to the UN Sustainable Development Goals (SDG).

[ii] BNP Paribas Cardif changed the scope of its positive impact investments in 2019 compared with 2018. This scope no longer includes funds that apply ESG criteria without clearly identifying the positive impact. 

[iii] Independent organizations managed in several European countries issue these labels and regularly review their evaluations.

Covid-19: BNP Paribas Cardif allocates 320 million euros to help policyholders and contribute to crisis recovery

06 May 2020


BNP Paribas Cardif is a leading provider of creditor insurance, distributed through its partners in 33 countries. Many policyholders around the world face difficulties repaying outstanding loans due to the impact of the current public health crisis. BNP Paribas Cardif has decided to go beyond its contractual obligations, which it will fully respect, by setting up a special program for policyholder support and solidarity to aid recovery from the crisis.


  • 200 million euros to support day-to-day needs of clients worldwide, including 40 million euros for extra-contractual measures

  • 100 million euros as part of investment program to help intermediate-size businesses, SMEs and the health sector

  • 20 million euros allocated to solidarity initiatives, including 16 million for the state solidarity fund


Responding to this unprecedented public health and economic crisis, insurer BNP Paribas Cardif plans to allocate 320 million euros to support its distributor partners and their clients worldwide.

Beyond day-to-day support, the insurer has simplified administrative formalities for policyholders and has announced exceptional measures (in France, Italy, Belgium and the United Kingdom) to provide support during this difficult period. In a great many situations, BNP Paribas Cardif has decided to exceed its contractual obligations, fully assuming its role as both an insurer and an active force in helping attenuate the impact of this health crisis. A total of 200 million euros is being allocated to help BNP Paribas Cardif clients.

BNP Paribas Cardif is at the same time fulfilling its role as a investor by providing 100 million euros in funding for the French government program to aid intermediate-size businesses, SMEs and the health sector.

In addition, BNP Paribas Cardif has strengthened its solidarity commitments, targeting 20 million euros in financing via several initiatives, including 16 million euros for the solidarity fund.


Day-to-day support

A specialist in personal insurance and the world leader in creditor insurance, BNP Paribas Cardif is providing support for individuals to help them surmount difficulties created by the health crisis. The insurer is aiding them in a multitude of situations that could result in a loss of revenue or precarious financial situations for households (job loss, disability, hospitalization, etc.). BNP Paribas Cardif is covering monthly credit payments for people who have been furloughed due to the health crisis and will also provide sick pay allowances in the event of hospitalization due to Covid-19.


Simplified, caring management 

In an effort to simplify administrative procedures for its policyholders and ensure that insurance cover remains available to the largest possible number of people, BNP Paribas Cardif has in most cases reduced the number of documents required during confinement for filing claims in order to accelerate processing and payment. BNP Paribas Cardif is also simplifying medical checks to enable future policyholders to move forward with their plans despite stay-at-home measures. In France, for example, subscriptions of creditor insurance and claims payments no longer require an examination by a doctor to complete formalities or medical questionnaires. Policyholders simply fill out an online questionnaire as precisely as possible and provide any medical documents in their possession. Furthermore, to improve access to healthcare for its policyholders, both during the Covid-19 crisis and in the future, BNP Paribas Cardif is proposing a new telemedecine service with no additional fee for individuals with BNP Paribas supplementary health insurance cover. The service enables 24/7 access to both general practitioners and specialist physicians by telephone or video.


Exceptional measures to support clients and partners 

Exceptional measures are being introduced around the world, including a waiver of the pandemic exclusion for individual policyholders. This means that the insurer will accept claims from individuals that are not generally covered during pandemics. Other measures will be introduced around the world, such as flexible payment terms if policyholders are hospitalized for Covid-19 (Italy and Japan) and extension of coverage periods for policyholders even in the event of payment default (France, Belgium, Italy, United Kingdom). By going beyond its contractual obligations in a large number of situations, BNP Paribas Cardif is both meeting its role as an insurer while helping attenuate the impact of the health crisis on its policyholders.


Solidarity initiatives 

At the same time, BNP Paribas Cardif is engaged in a variety of solidarity initiatives to help both businesses and populations that are especially vulnerable during this health crisis.


  • As a long-term investor, BNP Paribas Cardif is contributing to government support for economic recovery as the country suffers from the impact of this crisis. The insurer will allocate 100 million euros to an investment program for intermediate-size businesses, SMEs and the health sector. 


  • BNP Paribas Cardif is contributing 16 million euros to the solidarity fund created by the government to help small and mid-size businesses. This contribution is part of an over 50 million package deployed by the BNP Paribas Group to support the solidarity fund, aid hospitals and in particular help vulnerable populations.


  • What’s more, the insurer is encouraging its employees to join the effort through the BNP Paribas Group Rescue & Recover Fund, which provides support for global programs led by humanitarian NGOs. In addition to aid for healthcare personnel, the NGOs are involved in securing food supplies in areas that are especially vulnerable due to the crisis, and promoting hygiene awareness efforts. All donations by employees are matched by an equivalent amount by BNP Paribas.


  • Employees who are interested can also take part in volunteer actions. They are authorized to contribute during their working time to remote assistance initiatives led by non-profits as part of the 1MillionHours2Help program.


  • BNP Paribas Cardif and Université de Paris Nanterre have teamed up to help students at the university facing difficulties since the beginning of the lockdown. The insurer has donated 50 portable computers and created a 50,000-euro fund to aid students whose paid internships have been suspended.


“In this absolutely unprecedented situation, BNP Paribas Cardif has taken exceptional measures to facilitate procedures for its clients, to ensure broad access to insurance cover, and to support policyholders. We are also taking an array of actions to help all those who have been seriously impacted by this public health crisis, contributing to solidarity initiatives deployed to aid businesses and vulnerable populations. BNP Paribas Cardif teams are and will remain fully operational to support our clients and partners and support the economic recovery,” said Renaud Dumora, Chief Executive Officer of BNP Paribas Cardif.


BNP Paribas Cardif is supporting its teams as well. A range of support measures has been introduced, including psychological support, distance training, practical guides to help employees balance well-being and teleworking, and assistance for managers who need to manage their teams in these exceptional circumstances.


Download the press release

Qu’est-ce que la loi Eckert ?

21 April 2020

Qu’est-ce que la loi Eckert ?

La loi Eckert est venue compléter le dispositif législatif existant et concerne les comptes bancaires inactifs et les contrats d’assurance-vie en déshérence (contrats qui ne font pas l’objet d’une demande de versement de prestation ou du capital). Elle a pour objectif de protéger les intérêts des clients en facilitant la recherche de bénéficiaires de contrats d'assurance-vie et en accélérant le règlement des capitaux. Initiée en novembre 2013 par Christian Eckert, secrétaire d’Etat au Budget, elle est entrée en vigueur au 1er janvier 2016.

Quelles sont les principales mesures de cette loi ?

· La revalorisation post-mortem du capital garanti

La loi prévoit une revalorisation du capital garanti, à un taux minimum fixé par décret. Cette revalorisation intervient désormais à compter de la date du décès de l’assuré et jusqu’à la date de réception des pièces nécessaires au règlement ou le cas échéant jusqu’au dépôt du capital à la Caisse des dépôts et Consignations.

· Délai et modalités relatives aux pièces nécessaires au paiement de la prestation

Depuis le 1er janvier 2016, la loi introduit de nouvelles dispositions pour favoriser le règlement rapide des contrats. L’assureur doit demander au bénéficiaire de fournir les pièces nécessaires au règlement dans un délai de 15 jours à compter de la réception de l’avis de décès et de la prise de connaissance des coordonnées du bénéficiaire.

A réception de l’ensemble de ces pièces justificatives, l’assureur dispose d’un délai d’un mois pour effectuer le paiement de la prestation. Dans le cas où l’assureur ne respecte pas ce délai de paiement, la loi prévoit des pénalités de retard.

· L'obligation de consultation annuelle du RNIPP étendue

Depuis 2007, les compagnies d'assurance doivent consulter annuellement les données figurant sur le Registre National d’Identification des Personnes Physiques (RNIPP) afin de s’informer du décès éventuel de leurs assurés. En cas de décès du titulaire du contrat, les assureurs doivent rechercher activement les bénéficiaires du contrat afin de leur verser les capitaux qui leur reviennent.

Désormais, chaque année, ces établissements doivent rendre public un certain nombre d’informations concernant les recherches effectuées au cours de l’année (l’encours des contrats concernés, les sommes versées suite à ces démarches, etc.).

D’autre part, les notaires peuvent, lors d’une succession et dans certaines conditions, demander à l’administration fiscale communication des informations figurant sur le fichier Ficovie, qui recense les contrats d’assurance vie et contrats de capitalisation souscrits. Le patrimoine de leur client décédé peut ainsi être mieux identifié. Ce fichier est mis en place depuis 2016.

· Transfert à la Caisse des Dépôts et Consignations des capitaux en déshérence

A l’issue d’un délai de 10 ans à compter de la date de connaissance du décès du titulaire du contrat ou du terme du contrat, les sommes dues au titre des contrats d’assurance-vie et de capitalisation, doivent être transférées à la Caisse des Dépôts et Consignations (CDC). La Caisse des Dépôts et Consignations est chargée, quant à elle, d’organiser la publication de l’identité des souscripteurs des contrats dont les sommes lui ont été transférées, afin de faciliter la recherche des contrats non réglés et de protéger le droit des épargnants et bénéficiaires.

Dans le cas où ces montants demeurent non réclamés par leurs titulaires ou par leurs ayants droit (bénéficiaires), à l’issue d’un délai de 20 ans à compter de la date de leur dépôt à la CDC, elles sont définitivement acquises à l’État.

· Publication annuelle du bilan prévu par la Loi Eckert

L'arrêté du 24 juin 2016 publié au journal officiel de la République française le 9 juillet 2016 s'inscrit dans la mise en œuvre de la loi « Eckert ». Désormais aux termes de ce texte, les assureurs et les mutuelles ont notamment l'obligation de publier « annuellement sur [leur] site internet (...) ou sur tout support durable dans un délai de 90 jours ouvrables à compter du 1er janvier de chaque année », leur bilan de la mise en œuvre de la loi Eckert.

Pour accéder à notre bilan prévu par la loi Eckert cliquez ici.

Informations réglementaires

Retrouvez ici conformément aux exigences de la loi PACTE, les taux moyens nets servis du fonds en euros sur les différents contrats commercialisés par Cardif Assurance Vie


Bon à savoir :

Au moment de la souscription de vos contrats, il est important d’être rigoureux et précis sur les informations que vous communiquez vous concernant : nom, prénoms, date et lieu de naissance, adresse etc.

Il en est de même pour la rédaction de la clause bénéficiaire. Veillez à être le plus clair et le plus précis possible dans la désignation de vos bénéficiaires afin que l'assureur puisse les retrouver facilement.

Pour en savoir plus, cliquez ici.


Our commitments to improving women’s access to health

09 March 2020


A human-centric company, BNP Paribas Cardif is committed to reducing gender inequality, particularly in the area of health, by supporting the Women’s Forum.

Although women represent the majority of caregivers and still very broadly look after the health of their children, gender inequalities in terms of care remain significant. Here are a few examples. In India, the majority of women still have to ask permission from their husband to visit a health centre. For every 100 men aged 25 to 34 living in poverty, there are 122 women, which means that women are more likely to have to struggle to pay for healthcare. But the inequalities are not limited to developing countries. Generally speaking, the most effective treatments for women are often unknown because less data is available on their health than it is for men. In a study carried out in developed countries1, 62% of women say they don’t have enough time to do what they know they should do to stay healthy. Another alarming figure: only 4% of research & development funds are dedicated to women’s health! When it comes to entrepreneurship, in the United States, 90% of healthtech businesses are founded by men2.

Inequalities in access to healthcare take various forms and exist on several levels for women,” says Rosetta Laverda Desgrippes, Head of Health Line within the Transformation and Development Department (TDD) at BNP Paribas Cardif. There are real biases, particularly with the structural lack of research and data on the appropriate treatments. There are also cultural, financial, geographical and even educational barriers. New technologies can help us correct these biases and remove the barriers, for example, by making real-time expertise possible, and removing the problems of distance and time.” BNP Paribas has thereby decided to take part in the “Women & Access to Health Daring Circle”, a professional working group launched in November 2018 as part of the Women’s Forum3. It’s goal is to contribute to improving women’s access to health, to seek to bridge the gaps between the sexes, to improve the place of women in health technology and to appeal to leaders. Its strength: bringing major players together around this cause Co-led by Sanofi and AXA, in collaboration with BNP Paribas and Google, and in association with British company Reckitt Benckiser (manufacturer and distributor of home and pharmaceutical products) and Gavi (Global Alliance for Vaccines and Immunization)4, this circle of partners relies on a real spirit of cooperation. 

A year ago, this working group launched a call for initiatives to support innovative solutions having a tangible impact on the health of women, all while promoting their role. The result of the courses? 150 startups in 33 countries competed. As a member of the panel, BNP Paribas Cardif, represented by Laurence Hontarrede (Chief Prospective and CSR Officer) and Rosetta Laverda Desgrippes, helped to select the candidates, and then award the prize winners. The finalists receive mentoring, funding (up to €150,000) and increased visibility by the partners involved, as well as the opportunity to access a suite of Google services.

The circle has also published a white paper called “Addressing health barriers through technology”, which identifies the six main obstacles encountered by women and how to overcome them using technology: barriers to accessing mental healthcare, limited access to information, lack of data on women’s health, limited physical access to care, lack of reliable health records and lack of means to pay or time-poverty. “This document also contains advice from sector leaders on how women can develop successful healthcare businesses”, explains Rosetta Laverda Desgrippes and Laurence Hontarrede, who took part in the working group. A lasting commitment across the world.

In addition to this initiative, BNP Paribas Cardif, which is present in 35 countries and employs nearly 10,000 people, has made a lasting commitment to women. For its clients with, for example, the new Cardif Libertés Emprunteur (loan-insurance policy) which extends its cover to gestational diabetes and psychiatric disorders associated with an event such as domestic violence. But also for employees: “In Taiwan, we extended our employees’ maternity leave from 8 weeks to 14 weeks as of January 2019”, says Rosetta Laverda Desgrippes, citing an example. “In Turkey, we have developed a specific insurance product for women with cancer and our efforts are not stopping there. Indeed, BNP Paribas Cardif in Turkey is cooperating with ACEV, an NGO for a rural education programme, and we’re cooperating with the Mimar Sinan University to produce a document on women’s empowerment... All these actions are part of a perfectly consistent and comprehensive approach. We’re convinced that using all the tools available to us will contribute effectively to promoting the place of women.”
All these actions also reflect our determination to combine performance and a positive impact for society, while making insurance more accessible.


> Read the White Paper brochure "Daring Circle - Women & Access to Health


1 Reference cited in the white paper: 8. Luce, C.B., Hewlett, S.A., Kennedy, J.T., & Sherbin, L.(2015). The Power of the Purse: Engaging Women Decision Makers for Healthy Outcomes. Center for Talent Innovation.

2 Source: White paper “Adressing health barriers through technology”, Women’s Forum, 2019.

3 Considered as one of the five most influential forums in the world by the Financial Times, the Women’s Forum, an international organisation founded in 2005, aims to highlight women’s voices and perspectives on global issues in order to create a positive impact on communities and societies.

4 GAVI is a public-private partnership that aims to accelerate progress in poor countries by increasing access to immunisation for children (WHO, UNICEF, World Bank, vaccine manufacturers, private donors like Melinda and Bill Gates).

BNP Paribas Cardif posts record 2019 pre-tax net profit, tripled in ten years

06 March 2020


Contribution to BNP Paribas Group 2019 results


BNP Paribas Cardif posts record 2019 pre-tax net profit, tripled in ten years


·         World leader in bancassurance partnerships[i] and creditor insurance[ii]

·         Record pre-tax net profit[iii] for 2019: 1.7 billion euros, up 16% compared with 2018

·         Continued deployment of 2020 strategic plan centered on digital transformation

·         500 distributor partners with whom a hundred contracts were signed or renewed in 2019

·         Over half a million insurance policies marketed by Orange

Sharp rise in net profit

·         BNP Paribas Cardif continued its growth, posting record pre-tax net profit of 1.7 billion euros (excluding exceptional items), an increase of 16% vs. 2018. At constant scope and exchange rates, pre-tax net profit rose 19.2%. BNP Paribas Cardif has tripled its net profit in the space of a decade[iv].

·         Gross written premiums for the insurance business of the BNP Paribas Group totalled 29.8 billion euros at year-end 2019, a decline of 6%[v] compared with 2018, a record year for savings inflows in France. The savings segment had gross written premiums of 22.5 billion euros (-9%5 vs. 2018), while the protection insurance segment accounted for 7.3 billion euros (+3%5 compared with the previous year). International business development was sustained, led by Latin America and Asia, excluding India.

·         At 31 December 2019, BNP Paribas Cardif had 260 billion euros in assets under management, an increase of 9% compared with 2018.

In France, some 98% of directly held assets in the general fund have been evaluated against environmental, social and governance (ESG) criteria, one of the highest proportions in the market. The energy transition figures among the priorities of BNP Paribas Cardif’s CSR strategy, and at the end of 2019 the insurer already counted 3.7 billion euros in green investments. It also holds 6.7 billion euros invested in unit-linked assets labelled as “socially responsible investments”, an increase of 73% compared with 2018. In addition, BNP Paribas Cardif is committed to providing financing for the real economy by supporting businesses with a variety of structures in diverse sectors, from corporations and startups to establishments active in the social and solidarity economy. These responsible investments drive economic growth, promote innovation and the development of new technologies and create jobs.


BNP Paribas Cardif domestic markets (France, Italy and Luxembourg) had gross written premiums of 19.7 billion euros in 2019 (-10%5 vs. 2018) after an exceptional year in 2018.

In international markets (Asia, Latin America and Europe, excluding domestic markets), the insurer recorded gross written premiums of 10.1 billion euros, an increase of 1.5%5 compared with 2018:

·         Asia had gross written premiums of 4.9 billion euros in 2019, stable compared with the previous year. In the protection insurance segment, Asia recorded gross written premiums of 0.9 billion euros, up 3%5 compared with end 2018 (excluding India) thanks to business in Japan. In the savings segment, Asia posted 4 billion euros in inflows, an increase of 17%5 excluding changes in scope following the deconsolidation of India[vi].  Taiwan accounted for 3 billion euros in new cash, up 13%5 compared with 2018.

·         Latin America continued its growth momentum in protection insurance with gross written premiums reaching 1.7 billion euros (+5%5 vs. 2018). This increase was due in particular to Brazil (+10%5 vs. 2018), Colombia (+20%5 vs. 2018) – thanks to the development of creditor insurance – Mexico (+27%5 vs. 2018) and Peru (+44%5 vs. 2018).

·         Europe (excluding domestic markets) and emerging markets recorded a 5%5 rise in gross written premiums compared with 2018, reaching 3.5 billion euros.


Nearly a hundred partnerships signed or renewed in 2019 

A recognized expert in bancassurance partnerships1, BNP Paribas Cardif markets its products through 500 partners around the world in diverse sectors. With a presence in 34 countries, the insurer generates over half of its gross written premiums (58%) in international markets.

In 2019, BNP Paribas Cardif generated nearly half of its gross written premiums (48%, or 14.3 billion euros) through partners outside the BNP Paribas Group. Of the 7.3 billion euros in total protection insurance gross written premiums, 70% (5.1 billion euros) comes from business with external partners. These partners include banks and financial institutions, along with automobile, retail and telecoms industry leaders, as well as financial advisors and brokers.

Building on this experience, the insurer signed or renewed nearly one hundred partnerships in 2019. Through these agreements it seized new development opportunities in the three major geographies where it deploys its expertise: Asia, Latin America and Europe. These new partnerships, which promise fresh growth, include several significant long-term agreements.

·         In France, the year was marked by the success of an insurance offer marketed by Orange. In July 2018, BNP Paribas Cardif and Orange signed a major partnership in France to insure mobile devices against damage or theft risks. In just a year and a half, more than 600,000 Orange clients have subscribed the “Assurances 24h Orange” cover to protect their smartphone or tablet. This significant partnership is aligned with BNP Paribas Cardif France’s strategic plan to diversify its business. Following several partnerships with major retail and electronics chains, this collaboration with one of the world’s leading telecommunications operators adds a new dimension to the affinity insurance segment with an offer built around expertise and digitization. Last year also saw continued development of property and casualty insurance marketed via the BNP Paribas branch banking network. Cardif IARD, a joint venture between BNP Paribas Cardif and Matmut, saw 10% growth in gross earned premiums in 2019 versus 2018.

·         Europe: BNP Paribas Cardif provided its recognized analytics know-how for Sainsbury’s Bank, a subsidiary of the United Kingdom’s leading retailer. Thanks in particular to its expertise in dynamic pricing, the insurer won the call for tenders and launched a digitized pet insurance offer for the bank’s clients.

·         Latin America: BNP Paribas Cardif signed a 15-year strategic alliance with Scotiabank, an international Canadian bank and a leading provider of financial services in the Americas. The insurer will provide access to protection insurance for Scotiabank’s nine million clients in Latin America. Its protection and insurance solutions will be developed for Scotiabank clients in Chile, Colombia, Mexico and Peru.

·         Asia: BNP Paribas Cardif renewed long-term agreements with Taiwan banks Hua Nan Bank and Yuanta Bank, continuing to expand its bancassurance network in Asia. In Korea, BNP Paribas Cardif also developed an extended warranty offer for KIA vehicles in collaboration with Hyundai Fire & Marine, the casualty insurance company of the Hyundai group.


BNP Paribas Cardif, a leader in wealth management in France

A leader in wealth management in France, BNP Paribas Cardif is the third-largest life insurer in the country[vii], operating via a general fund which totalled 123 billion euros in assets under management at 31 December 2019. This includes 10 billion euros managed via business with financial advisors, and 13 billion euros via AEP, a commercial brand of BNP Paribas Cardif which designs and markets investment savings solutions for high net worth clients of private banks, investment management firms and brokerage platforms.

In France, BNP Paribas Cardif recorded gross written premiums of 12.6 billion euros. Gross written premiums from savings totalled 11 billion euros (-15% vs. 2018), following an exceptional year in 2018, when gross written premiums surged 15% compared with 2017. In an environment marked by low and even negative interest rates, BNP Paribas Cardif provides its clients with long-term support with access to products matched to their profiles and individual situations. In addition to euro funds, the insurer develops alternative investment solutions and is expanding its offering so that all savers can benefit from products and investment vehicles aligned with their needs and objectives. For clients conversant with investment alternatives who seek meaningful savings options, BNP Paribas Cardif offers more than 70 unit-linked products with the socially responsible investment label, as well as private equity solutions. In 2019, inflows in unit-linked contracts represented 34% of total inflows (compared with 30% in 2018).

In late 2019, BNP Paribas Cardif also signed an innovative partnership with Birdee, a subsidiary of Gambit Financial Solutions, which introduced its first life insurance product in France. Designed for individuals seeking to diversify their savings with online solutions, “Birdee Vie” is an online life insurance offer that uses the Gambit Financial Solutions robo advisor. Digitization of this new savings offer makes it possible to propose quality asset allocation advice from an initial investment of 1,000 euros. 

BNP Paribas Cardif has seized opportunities introduced by the PACTE law in France as well. Leveraging its extensive distribution network in France – BNP Paribas Retail Banking, BNP Paribas Private Bank, partner investment advisors, brokers and others – the insurer adapted its offer to meet client needs, working closely with distribution partners. It now offers PER pension savings plans via its different distribution channels in France, starting at 30 euros[viii]. The product designed for financial advisors proposes a choice of over 900 different investment vehicles, one of the most diversified ranges in the market at the end of 2019. BNP Paribas Cardif has thus confirmed its position as a major and longstanding player in retirement savings with an offer that spans individual and collective retirement savings and employee savings plans[ix].

BNP Paribas Cardif protection[x] gross written premiums in France rose 3% vs. 2018 to 1.6 billion euros. This increase came primarily from growth in creditor insurance, where BNP Paribas Cardif is the world leader2. The company introduced a new offer branded Cardif Libertés Emprunteur. Ten years ago it was one of the first insurers in France to facilitate access to creditor insurance for people suffering from certain pathologies such as asthma, paraplegia or coronary diseases. Cardif Libertés Emprunteur now offers cover and adapted rate scales for four additional pathologies[xi], making insurance more accessible. To facilitate the client experience, BNP Paribas Cardif also introduced the “Passeport Cardif Libertés Emprunteur”, a first in France. This solution lets clients anticipate mortgage insurance formalities before they begin looking for a property or obtain a bank loan by receiving an insurance proposal that remains valid for 12 months. The 100% digital subscription process is designed to provide an immediate decision online for nine out of ten clients. This solution has proved a solid commercial success with a 58% increase in the number of Cardif Libertés Emprunteur policies subscribed in 2019.

>> An infographic showing 2019 Key figures for BNP Paribas Cardif is available here.

>> Download the press release

[i] Finaccord 2018

[ii] Source : Finaccord

[iii] Excluding exceptional items

[iv] 2009 pre-tax net profit: 546 million euros

[v] At constant exchange rates

[vi] Scope impact following deconsolidation of SBI Life

[vii] L’Argus de l’Assurance, June 2019

[viii] BNP Paribas Multiplacements PER (marketed by BNP Paribas retail branches) and BNP Paribas Multiplacements Privilège PER (for clients of    BNP Paribas Banque Privée France) are available from 30 euros. Cardif Essentiel Retraite (distributed by financial advisors and brokers) is available from 1,500 euros.

[ix] Via its joint venture BNP Paribas Epargne & Retraite Entreprises

[x] The protection segment covers creditor insurance, personal protection, property and casualty insurance and extended warranties for motor vehicles.

[xi] Parkinson’s disease, obesity, gestational diabetes, psychological disorders related to a traumatic event (aggression, separation or divorce, spousal violence, terrorist attack, etc.)


Orange 24-hour mobile device replacement insurance: over 600,000 clients have already placed their trust in BNP Paribas Cardif and Orange

03 March 2020


In July 2018, BNP Paribas Cardif and Orange signed a major partnership agreement in France for a new insurance offer for mobile devices. In just 18 months, more than 600,000 Orange clients have taken the “Assurances 24h Orange” cover to protect their smartphone, tablet or connected devices. The two partners have enriched the Orange mobile phone offer by enabling the operator’s clients to add insurance that guarantees uninterrupted use of their phone.


A simple offer with cover adapted to different client needs

Mobile phones have become an essential part of consumers’ daily lives: three-quarters of the people in France now have a smartphone, and Internet use via mobile phones now exceeds connections from computers. What’s more, a quarter of online purchases are made from a smartphone or tablet[i]. The average cost of a smartphone is 326 euros, and 90% of the devices are purchased new1. To meet client demand for uninterrupted service by protecting their phones and offering cover against everyday risks, in August 2018 Orange and BNP Paribas Cardif launched a simple insurance product matched to modern lifestyles.

·         Simple, providing cover for phones linked to the mobile number so that people automatically continue to benefit from insurance coverage when they change phones without any prior notification.

·         Comprehensive and modular, covering consumers and small business users against damage (including accidental or  negligence)and theft of smartphones and tablets associated with their Orange number.

·         Innovative, this offer is the first in the market to systematically offer replacement even before a visual diagnostic of the device. Once the claim has been approved, a replacement phone is guaranteed within 24 hours.

·         Economically responsible, with refurbishing of 90% of damaged phones.


A full digital journey for a more fluid client experience 

Orange and BNP Paribas Cardif have positioned the client experience at the heart of their offers. The insurance product created for Orange is multichannel and can be subscribed at Orange stores in France, on the web ( and or by phone (calling 3900 in France). The pathway is extremely fluid too: both the subscription process and claims notification are extremely fast and easy. To design the offer, BNP Paribas Cardif and Orange combined their expertise in innovation, digital experience and data science, with a sharp focus on client satisfaction at every step in the customer relationship. Data analytics identified client needs in order to propose a choice of six plans with different price points, depending on the value of the mobile device.  


A strategic partnership

This major partnership between the insurer and Orange is aligned with the strategic plan of BNP Paribas Cardif France, which aims to diversify its activities and develop offers in new areas. Joining multiple partnerships with major retailers and electronics goods chains, this collaboration adds a new dimension to affinity insurance solutions with an offer where expertise and digitization are both pivotal.

 “We are very proud to be working with Orange to develop its insurance offering for mobile devices. Over 600,000 clients have already placed their trust in us. This momentum and promising start reflects the excellent quality of a solution matched to client needs with a simple and digital multichannel client journey,” said Fabrice Bagne, Head of BNP Paribas Cardif France.

“Eighteen months after its launch, we are delighted with the results of our insurance solution to protect the smartphones and tablets of our clients against everyday risks. Orange sought to benefit from BNP Paribas Cardif’s expertise and partnership culture in order to meet the new expectations of our clients,” added Christian Bombrun, Director of Products and Services, Orange.


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[i] Survey by Que Choisir magazine in February 2018 covering 4,242 people

Tangata, inclusive innovation!

11 February 2020


At BNP Paribas Cardif, innovation is (also) working for inclusion. It was therefore natural for us to support the Tangata initiative, a solidarity initiative created by Emmanuelle Fenard, Head of "maison entrepreneurs &Co" at BNP Paribas, former Head of Marketing at BNP Paribas Cardif France.

“Making insurance accessible to the largest possible number of people”, our company is committed to having a positive impact on society with this ambitious mission. An inclusive policy has therefore been implemented for vulnerable members of society, notably the 20 million people affected by disability in France. Our initiative is not limited to advancing the employment and professional integration of these women and men. It goes far beyond that, as evidenced by our “Act For Impact” social entrepreneur label, our partnership with the Handi Tech Trophy, which rewards the inventors of inclusive technologies, and the work we do with the association e-Nable for supporting families of children affected by agenesis*.


Leisure for all

To move further towards more inclusion, we also rely on the capacity for innovation of our employees, by encouraging and supporting their initiatives through an intrapreneurship program. This is how the Tangata project was born. The ambition of Emmanuelle Fenard, who designed it, was to accelerate the development of leisure activities accessible to all types of disabilities. Her solution? Creating a site to connect all the people concerned, their caregivers, and all the actors who respond to their needs: associations, companies, start-ups, etc. Tangata acts as a visibility lever for these organisations. The platform helps them deploy their offerings by increasing their awareness and giving them access to a network of partners, while guaranteeing the quality of services through the “Act for Impact” label. And, as it has been designed for them and is easy to use, the site allows people with disabilities to come out of their isolation and organise their leisure activities quickly and easily. Let’s take an example In just a few clicks, users can locate an activity, check its accessibility with respect to their needs, and consult the opinions of the Tangata community!

*born with one or more limb abnormalities.


 “I’ve been involved personally for a long time in initiatives relating to the social and solidarity sector. I’m proud to take it further today with my Tangata project.”

Emmanuelle Fenard, head of "maison entrepreneurs &Co" at BNP Paribas.


Inclusive management, a new priority for businesses

30 January 2020


What if diversity is the key to future top performance? A growing number of businesses are convinced of this and are taking action to promote a management policy that includes their employees. The challenge is not only to respect individual differences, but to make these differences a core part of transformation and turn them into a collective asset, a source of innovation and progress. Let’s decipher this promising trend.


When the main French employers' trade-union (MEDEF) released its barometer describing how the nation perceived equal opportunity in 2018, the rate of employees expressing fears of discrimination in the workplace fell below 50% for the very first time. "This is the result of initiatives undertaken for several years by an increasing number of businesses which have made inclusion one of their human resources management priorities. The challenge is to guarantee their employees equal treatment based on their skills and performance, regardless of differences involving origin, gender, age, civil status, political or religious beliefs, sexual orientation, place of residence, state of health, physical appearance, etc." explains Laurent Depond, former Chief Diversity Officer at Orange, who advises a large number of organisations on workplace inclusion issues.


Liberté, égalité, diversity

The phenomenon was sparked a few decades ago by American multinationals in response to growing legal and regulatory measures against all forms of discrimination. It then spread to Europe where it was adapted to local cultures. "There is a specifically French vision of the concept, which focuses very sharply on creating the conditions for equal opportunity, whereas the UK model is based more on the freedom to express singularity" says Laurent Depond. But it’s no longer a mere question of businesses complying with administrative constraints to avoid legal, financial and image risks. "They’ve understood that diversity is a performance factor and a lever for transformation" sums up Laurent Depond. A factor with measurable effectiveness: Sodexo, which is highly active in promoting diversity, conducted an in-house survey of its managerial teams across more than 80 countries. The results showed that teams with a gender mix of between 40 and 60% achieved better business results than others.


Inclusion as a source of creativity

In an era of permanent change, adapting and developing involves attracting a wide range of employee profiles with varied experiences and cultures and making them work efficiently as a team so that involvement and creativity is stimulated when diverse points of view are confronted. On the other hand, an overly standardised environment stifles individual talents... when it doesn’t scare them away. "An employee who feels excluded from the work group will tend to withdraw further, resulting in a loss of information, performance and motivation, or even a desire to eventually leave the company. For instance, it’s no coincidence that in France, according to a study  by  l'Autre Cercle and Défenseur des Droits (independent administrative organisations) , homosexuals change employers twice as often as heterosexuals” , points out Laurent Depond. It is therefore no surprise to see businesses committing to inclusion.


More or less committed companies

 In France, nearly 3,900 organisations have made this commitment a reality by signing the diversity charter. Initiated in 2004, this charter helps organisations implement hands-on action and move forward through innovative practices, encouraging them, for instance, to adopt a reference text laying down the main lines of their diversity policy and measuring/monitoring tools. There are, however, several degrees of maturity in the processes undertaken.  "Sometimes they're just cosmetic, with little or no concrete action taken.  In other cases, businesses tackle various sources of discrimination, such as disability, while ignoring others like sexual orientation or religion.  Some of them adopt a compassionate posture. The most advanced among them promote transformational diversity: inclusion is then made an integral part of their strategy and supported by their managers, including at the highest level " explains Laurent Depond.. What about BNP Paribas Cardif?  "It’s among the top of the class, even though it operates in the bancassurance sector, which is traditionally reluctant to value difference.


BNP Paribas Cardif aims to set an example

"Our company has achieved dual "Diversity and Professional Equality" certification by AFNOR” confirms Catherine Jacquemin, Responsable Diversité et Inclusion BNP Paribas Cardif. These labels commit us to step up our efforts towards equal opportunity and fairness. They're not granted for life. Our best practices are challenged every two years! The diversity policy, launched more than 10 years ago, is both long-term and highly active:  "We also reap the benefits of our CEO Renaud Dumora’s personal involvement, as he believes deeply in the virtues of diversity and intends to make our company a world reference in this area ", adds Catherine Jacquemin. To achieve its goal, BNP Paribas Cardif is raising awareness and training its managers with a threefold objective: to make them fully aware of the importance of diversity and inclusion, broaden their knowledge, and encourage all concerned to adopt the right managerial stance.


“Diversity Managers” conferences

For the past two years, a series of "Diversity Managers" conferences has brought together BNP Paribas Cardif managers with internal and external experts to discuss sexist behaviour, sexual orientation, disability, religion, stereotypes and, in the near future, intergenerational collaboration. "Each conference is held during working hours (and not at lunchtime or after 6 p.m.) and attracts an average of 200 managers. They are "sponsored" by a member of the executive committee, and Renaud Dumora is always in attendance from start to finish," explains Catherine.


Training modules dedicated to diversity

To back up the conferences, BNP Paribas Cardif has added a diversity module to the training syllabus for its local managers.  "It empowers them to discuss stereotypes, company agreements relating to diversity and appropriate behaviour for an entire morning, and always ends in a lunch dedicated to disability," emphasises Catherine Jacquemin.  A second one-hour module has just been developed for senior executives and their management committees.


New approaches and new tools

Building on what’s already been achieved doesn’t only mean anchoring good practices in the corporate culture and adapting them to changes in the laws against discrimination at work. It also means fighting human nature, since we tend to homogenise our environment and thus avoid diversity for fear of others, difference, and the unknown. "We need to try and limit these natural biases in the decision-making process, for instance during recruitment, by setting objective selection criteria and taking collegial decisions, etc. We can also help managers by using new approaches that are based on neurosciences and cognitive sciences," concludes Laurent Depond.

The law on equality and citizenship dated 27 January 2017 obliges all companies with more than 300 employees to train their managers every 5 years in recruitment without discrimination.

Surveys show that 90% to 100% of attendees at BNP Paribas Cardif's "Diversity Managers Conferences" are satisfied.

79% of BNP Paribas Cardif employees believe that their company's management promotes diversity (source: GPS 2019).


That’s it!

"If we want to set an example in our market, we have to tackle all forms of discrimination without exception and give our managers the knowledge and attitudes that make them feel better equipped to work for diversity." Sophie Joyat, Head of Human Resources at BNP Paribas Cardif

How does the insurance business adjust to the platformization?

20 January 2020


How does the insurance business adjust to the platformization? And what is at stake?

Find out what Wendy Wattebled, BNP Paribas Cardif start-up investment manager and Gil Cohen Managing Director EMEA at Open Legacy think about it