Let’s look back at the year 2025:
A year marked by the satisfaction of our partners, as evidenced by Partner Survey, renewed in 2025, by strategic partnerships such as the one with Stellantis Financial Services and the acquisition of AXA Investment Managers.
The past year has also been an opportunity to innovate by focusing on artificial intelligence, with the CarBoosting solution in Chile, which generates personalised quotes in real time from customer data, or Call Analyzer in Germany, which automatically analyzes customer exchanges.
Other new products have been launched, including the “everyday risks” insurance product in Central Europe, which helps to increase customer satisfaction by insuring them against new risks, and SWEET in the Nordic countries, which allows customers to take out creditor insurance in a simpler way.
In 2025, BNP Paribas Cardif has also made strong commitments, to facilitate access to creditor insurance for people who have overcome breast, prostate or testicular cancer and people being treated for HIV in France and Belgium and has also implemented measures to simplify the claims management process in Turkey.
Find many more projects in this retrospective video.
